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Shipping & Delivery

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Welcome to Yummygo.in. We aim to provide prompt and reliable delivery services to ensure you receive your groceries in a timely manner. Please read our Shipping and Delivery Policy carefully.

1. Delivery Areas

1.1 Service Area

  • We currently deliver to India.

  • If you are unsure whether we deliver to your area, please contact our customer service team at yummygokkd@gmail.com.

2. Delivery Times

2.1 Delivery Schedule

  • Deliveries are made  Monday to Saturday between, 8 AM and 8 PM.

2.2 Order Processing Time

  • Orders placed before 2 PM will be processed and shipped the same day.

  • Orders placed after the cut-off time will be processed and shipped on the next day.

3. Delivery Fees

3.1 Standard Delivery

  • Standard delivery fees are Rs.80/- for orders below Rs.500/-

  • Free delivery is available for orders over Rs.500/-

4. Order Tracking

4.1 Tracking Information

  • Once your order has been dispatched, you will receive an email or SMS notification with tracking information.

  • You can track your order status through our website or by contacting our customer service team.

5. Delivery Issues

5.1 Incorrect or Incomplete Address

  • Please ensure that your delivery address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

5.2 Missed Deliveries

  • If you are not available to receive your delivery, our driver will attempt to contact you. If delivery cannot be completed, your order will be returned to our facility, and you will need to contact customer service to reschedule.

5.3 Damaged or Missing Items

  • If any items are damaged or missing from your order, please notify us within 24 hours of delivery. We will arrange for a replacement or refund as necessary.

6. Perishable Items

6.1 Handling and Storage

  • We take utmost care in handling and packaging perishable items to ensure they arrive fresh and in good condition.

  • Perishable items should be refrigerated or frozen immediately upon receipt.

7. Delivery Restrictions

7.1 Hazardous Conditions

  • Deliveries may be delayed or canceled due to hazardous weather conditions or other circumstances beyond our control. We will notify you as soon as possible if there are any delays.

7.2 Apartment and Gated Communities

  • If you live in an apartment or gated community, please provide access instructions to ensure successful delivery.

8. Contact Information

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

    yummygokkd@gmail.com or +91 9391165477

9. Changes to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the new terms.

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