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Refunds and Cancellation Policy

Welcome to YUMMYGO. We strive to provide the best products and services to our customers. Please read our Refunds and Cancellation Policy carefully to understand your rights and obligations.

1. Order Cancellations

1.1 Cancellation by Customer

  • You may cancel your order within 5 minutes of placing it by contacting our customer service team at yummygokkd@gmail.com.

  • After this period, cancellations are not guaranteed and are subject to our discretion.

1.2 Cancellation by Yummygo

  • We reserve the right to cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product description, or issues with payment.

  • If we cancel your order, you will be notified and receive a full refund.

2. Refunds

2.1 Eligibility for Refunds

  • Refunds are available for products that are damaged, defective, or expired.

  • To be eligible for a refund, you must notify us within 24 hours of delivery and provide proof of the issue (e.g., photos of the damaged or defective product).

2.2 Non-Refundable Items

  • Perishable goods (e.g., fresh produce, dairy products, foods) are not eligible for refunds unless they are damaged or defective upon delivery.

  • Gift cards and other non-returnable items as specified on our website are not eligible for refunds.

2.3 Refund Process

  • To request a refund, contact our customer service team at yummygokkd@gmail.com with your order number and details of the issue.

  • Approved refunds will be processed within 7-10 business days to your original method of payment.

3. Returns

3.1 Return Policy

  • Due to the nature of our products, we do not accept returns for non-perishable items unless they are damaged, defective, or expired.

  • Perishable items are not eligible for return under any circumstances.

4. Exchanges

4.1 Eligibility for Exchanges

  • We may offer exchanges for non-perishable items that are defective or not as described. Perishable items are not eligible for exchanges.

  • To request an exchange, contact our customer service team at yummygokkd@gmail.com with your order number and details of the issue.

4.2 Exchange Process

  • If an exchange is approved, we will provide instructions on how to return the defective item and receive a replacement.

  • Replacement items will be shipped to you at no additional cost.

5. Contact Information

If you have any questions about our Refunds and Cancellation Policy, please contact us at:
yummygokkd@gmail.com or +91 9391165477

6. Changes to This Policy

We reserve the right to modify this Refunds and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the new terms.

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